Re: [tdf-discuss] FreeDesktop Bugzilla

Hi Michael, all!

Am Donnerstag, den 11.11.2010, 21:34 +0000 schrieb Michael Meeks:
> > As I have advocated in the past (on this and the OOo list), I would
> > suggest a two-tiered system - a simple bug reporting page for end
> users,
>
>         So - I suggest we create a wizard / web flow for bugzilla that
> demands
> lots of information: system details, exact versions, warns against
> filing bugs in truly old versions, and so on; so that we get a lot of
> the information we need in the 1st pass. 

Mmh, I think you've been at the talk by Mechtilde and Charles, or? We
talked about how to ease bug reporting ... the chances get even better,
if we avoid most of the manual effort and and automate as much as
possible. 

If anybody wants to drive such an effort, I'm happy to join and provide
UX support (although I cannot offer that much time at the moment, grrr).

The funny thing is, that the UX team talked about such things (easing
problem and issue reports for both support and QA) at the OOoCon 2008
and we came to a solution which had been later realized by Microsoft.
Well, I don't think that anybody "talked", but Microsoft seems to take
this very seriously...


@ Charles, do you still have the few notes we took during/after the
talk?

Cheers,
Christoph


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