I must agree here. Automated crash reports have kind of a bad
reputation, mainly because of Windows XP.
* you don't know what is being sent, and even when its listed you
can't be sure there's no personal data
* you don't know what is being done with the data
* there's nothing done about that, at least that's what I feel
* ask the user once at the beginning if he wants to report crashes and
list the information THERE
* NEVER include things like the current program's memory page dump or
* then DO NOT ask again but just send it
* pop-up which sais that a crash report can be sent if the user wishes, but:
* it only has a input field where the user can say for himself what
happened and when
* checkbox saying something like: "include relevant data", where
"data" really leads to ALL the data being sent
The current problem is that hardly anyone trusts these crash reports -
that's what I experience when talking to friends about that issue. So
we first have to make the user think that something is being done.
I've repeatedly used the "Firefox made me sad"-thing but I've never
used the crash report before.
I don't know about others, but I, for one, NEVER send those automated
crash reports. It feels a bit like big brother watching over my shoulder.
You are kidding right?
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Re: [tdf-discuss] FreeDesktop Bugzilla · Rainer Bielefeld
- Re: [tdf-discuss] FreeDesktop Bugzilla (continued)
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