Re: [tdf-discuss] Multilingualism and discussions

On 10/20/2010 11:59 AM, Charles Marcus wrote:

> That is not instructions on how to unsubscribe, that is instructions on
> how to send a message to get a 'help' response that will include
> instructions on how to unsubscribe (*and* subscribe, and a bunch of
> other stuff), and because it is so long, many people will simply not
> read it (I do user support for 60+ users in our office, I know how users
> are). At least the unsub instructions are first, but still...

I have little sympathy for anyone not being able to unsubscribe if they 
aren't willing to actually read the first 12 words (!) of the message 
coming back from discuss+help.  It's not rocket science.  You send an 
unsubscribe request, and then you confirm it.  And the links are 
pre-made to do it, so it's really just two mouse clicks.  This set up is 
the same as for thousands of other mailing lists, and I honestly don't 
know how it could get any simpler.

     ----Jon

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