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On 10/20/2010 01:33 PM, Charles Marcus wrote:
On 2010-10-20 4:16 PM, Jon Hamkins wrote:
On 10/20/2010 11:59 AM, Charles Marcus wrote:

I have little sympathy for anyone not being able to unsubscribe if they
aren't willing to actually read the first 12 words (!) of the message
coming back from discuss+help.  It's not rocket science.  You send an
unsubscribe request, and then you confirm it.  And the links are
pre-made to do it, so it's really just two mouse clicks.  This set up is
the same as for thousands of other mailing lists, and I honestly don't
know how it could get any simpler.

Two clicks!?!? You obviously haven't tested that theory...

Are you suggesting I unsubscribe?  :)

You're right, I didn't count the clicks to navigate around in the mail client, I counted only the two mailto links that one would click when they get the message back from discuss+help with the instructions. I don't consider this onerous. This unsubscribe/confirm procedure is basically the same procedure someone used when they subscribed, and the same procedure countless other mailing lists use, so I don't know why anyone would find it mysterious. I find it simpler than, for example, HTMLized buttons in an email (which the user would wonder what they actually do) or going to a website. Reasonable people differ on this, no doubt.


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