Re: [tdf-discuss] Send Messages via Gmane?

Le 2010-10-20 13:55, Charles Marcus a écrit :

> The bottom line is, allowing non-subscribers to post (moderated or not)
> just creates never-ending confusion - as evidence in support, see the
> never-ending comments about it on the OOo lists where someone is
> *constantly* being told that their response didn't go to the OP because
> they OP wasn't subscribed, etc etc etc ad nauseum.

Actually, the way I see it, and I am also subscribed to the OOo list, 
the complaints are that the subscribed users could not answer back to 
the non-subscribed users. This is the resounding complaint on the list. 
We are not complaining of the posts from the non-subscribers, but of the 
inability to help them. There has to be a better way to help these users.

Actually, I am not sure where to find it, I believe at one point, on one 
of the discussion lists, that one of our communities (could be the 
German OOo) said that they have never had a close group and they have 
had very minimal disturbances on these forums. They offer help to anyone 
without any conditions. Their forums are open for everyone.

After all, they are using our suite that we developed as a community and 
we also promote its use and try to market to different groups. Why would 
we market to new users only to make it difficult for them to get help? 
Let's complete the marketing and promotional cycle in proving that we do 
want to provide everyone with an awesome suite and help them out.

Marc


--
E-mail to discuss+help@documentfoundation.org for instructions on how to unsubscribe
List archives are available at http://www.documentfoundation.org/lists/discuss/
All messages you send to this list will be publicly archived and cannot be deleted