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Charles Marcus wrote:


I'm sorry, but I don't have any sympathy with someone who wants free
help, but isn't willing to do the bare minimum of subscribing to an
email list in order to get it.

Errm. It's not just the subscribing. In addition that poor user who only wants one question answered is going to get several hundred messages per month. Here are the stats for this year:

Oct 2010   396
Sep 2010   632
Aug 2010   632
Jul 2010   661
Jun 2010   734
May 2010   615
Apr 2010   472
Mar 2010   706
Feb 2010   879
Jan 2010  1000

IMHO that's a high price to pay for "free" support.

Why not let people post questions [to the users@ list or to the forum, I don't care] via a button on the LibO toolbar, with responses [or a message containing a link to a response] to that question *only* by e-mail to the user's nominated address?

Harold Fuchs
London, England

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