Re: [tdf-discuss] Houston, we have a problem.

On Tue, 2010-10-19 at 16:11 +1300, Paul A Norman wrote:
> Hidden under Contribute on their current front paghe they ahve weay
> down some where some lists - who knows there might even be a more
> appropriate list.
>
> I was told off for trying to report a fault in the beta 2 here and
> told to go to the User's Help list as if I could have found that by
> myself from their front page?

Excuse me, you were not "told off" -- I believe I was the first person
to suggest the other list as it is usually more appropriate for solving
users' problems. I am sorry if you misunderstood my comment, or if
others have been rude to you.

I agree with you that the ways of directing users to appropriate support
and bug-reporting places need serious improvement. 

--Jean


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