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I agree with what Barbara Duprey wrote in response to Bernhard, in a
long note that I'm not quoting here. We really need some way of
supporting ordinary users, especially the vast majority who just want
their questions answered and/or who don't have the time or interest to
join our community.

Barbara wrote,
How about if we (and whoever else is especially interested in 
all this) start communicating off list ...

How about setting up a page on the wiki as well, where we can collect
our thoughts, examples, suggestions, arguments?

Either way, count me in.


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