Re: [tdf-discuss] User participation - bugtracking

Hi André, *,

André Schnabel schrieb:
> Am 02.10.2010 22:07, schrieb Friedrich Strohmaier:
> > I heavily support this idea. I also saw different bugtracking
> > systems. None of them can serve users, because all are developer
> > tools to manage bugs and enhancement requests in a effective way.
> > Thus each of them has to represent the complexity of that task.
> > There always will be needed human filtering to avoid messed up
> > bugtracking systems and
> > developers. No problem with an enthusiastic Community ;o)).

> So I read this correctly and you volunteer as bug-filter? :)

Shure, why not? That's already taking place on users mailinglist or dev
mailinglist: someone is reporting "strange behavior". Then it is
filtered whether this is local problem, platform problem or software
problem. Now setting up a report or finding an existing one which is
remembered by someone is something usual. Ubuntu has a bug squad team
which people like to join and help out. Why shouldn't that work with
LibO?

Shure, this is a short term description - nevertheless I think this is
the way to connect userpower and developer power and that one, not to
end up as we did in issuetracker.

Gruß/regards
-- 
Friedrich

Ansprechpartner / contact person for the "PrOOo-Box"
german language OpenOffice.org and more on CD/DVD 
http://prooo-box.org 

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