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On 2010-10-02 4:36 PM, André Schnabel wrote:
On 2010-10-02 4:07 PM, Friedrich Strohmaier wrote:
Charles Marcus schrieb:
There needs to be a really easy way for users to report bugs -
then triagers can confirm these bugs, and make sure they get
reported properly in the main system...

I heavily support this idea. I also saw different bugtracking
systems. None of them can serve users, because all are developer
tools to manage bugs and enhancement requests in a effective way.
Thus each of them has to represent the complexity of that task.
There always will be needed human filtering to avoid messed up
bugtracking systems and developers. No problem with an enthusiastic
Community ;o)).

So I read this correctly and you volunteer as bug-filter? :)

Not sure what you mean by 'bug-filter', but I would absolutely volunteer
to help in triaging (confirming it is a real bug/document formatting
problem, making sure it isn't a known issue, etc) end user bug reports
and problem documents.

1. Making it simple for end users to report bugs means more bug reports
will be made, and

2. Providing a way for non-developers to assist in triaging said bug
reports means those bug reports will be filtered/confirmed before being
reported to developers, so less developer time will be wasted
non-developers can make meaningful contributions to the process.


Best regards,

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