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Re: [tdf-mirrors] Re: [libreoffice-website] Re: LibreOffice: Dubious download behavior LO on Windows/IE ?


Hi Spiff
I think I have found the reason for your problem. G-Data works probably
as it should.
Well in the end its more guessing because I don't have a G-Data:
The reason is that the Supportex-Mirror sends the file as a compressed
stream. It compresses the file like zip and the browser unpacks it on
the way, the user normally doesn't see any difference.
G-Data however (and probably other Internet Security Suits) sees a
compressed transfer. So it downloads it, scans it and forward it to your
browser. So the 3 minutes are the probably the time the Scanner needs to
download the file from the Internet and scan it.
After the browser shows that the download begins, it should be only the
transfer from G-Data to your Web-browser.
If it is not that way G-Data have to look what goes wrong.

Greetings Florian

Am 02.11.2011 17:35, schrieb Spiff:
> A moment ago, I had contact with G Data, the company that provides my
> internet security product.
> Testing has shown that the G Data Web Protection is what causes the delay
> when downloading from the LibreOffice mirror at Supportex. And not only with
> IE, but with Firefox as well (!)
> When the Supportex mirror download link is whitelisted as an exception for G
> Data Web Protection the download is as any other, without any delay.
>
> The G Data person that I have spoken to was unaware of this issue being
> mentioned ever before or with any other download link.
> Now it's for the G Data tech guys to find out what's the cause of this
> strange behavior with the Supportex mirror download links.
>
> I will send G Data Support a link to this thread, in case that can be
> helpful in any way.
> And perhaps G Data contacting Supportex could also be helpful.
>
>
> Best regards,
> Spiff

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