Re: [tdf-discuss] Re: A proposal for effective, volunteer-friendly user support in LibreOffice

On 11/24/2010 7:00 AM, Michael Wheatland wrote:
> On Wed, Nov 24, 2010 at 9:08 PM, Charles Marcus
> <CMarcus@media-brokers.com>  wrote:
> > Does Drupal Forums allow one to 'subscribe' (get email notifications) to
> > both Main Topics/Sections as well as individual threads?
> The Drupal messaging/notification system can provide subscriptions and
> mail back responses for ANY part of the site. Topics, Sections,
> Threads, Areas of the site, Even every post across the site in a
> specific language to go to extremes.
> If you want a subscription available for something that is not
> available when the Drupal site goes Beta then you can request it and
> it will be added easily, but we will try to anticipate all possible
> use cases.
>
> The input and output of the system is fully configurable. You can even
> get your subscriptions sent to you in Twitter, Facebook or Jabber
> (Google Chat) messages if you want.
>
> Plug and play really.
>
> Michael Wheatland

Drupal is sounding really good! From what you're saying, it seems that whatever mode of 
communication they choose, somebody who asks a question can be fully interactive with the community 
in things such as answering follow-up questions, getting additional clarification, and so on, 
without having to make commitments to receive all the mail (or a digest) for a list or log in to a 
forum. The lack of this kind of continuity is what I feel has been a "fatal flaw" in the handling of 
questions from unsubscribed users -- for instance, with the often-suggested modification of the 
Reply To header to include the unsubscribed user. (In that case, for example, only replies made 
directly to the original post would be sent to the unsub; everything else requires special handling 
based on the knowledge that the user is not subscribed.)

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