On 23 November 2010 17:28, Nathan <nathan1465@gmail.com> wrote:
On 11/23/2010 11:57 AM, plino wrote:
I do agree that volunteer-friendly user support is the key for the success
of
any Open Source project.
However, in my opinion e-mail and mailing lists are obsolete and
ineffective
tools.
A user forum (with optional mail notification) and a wiki are much more
powerful tools.
A forum makes it much easier to create a hierarchy of helpers based on
merit
and on the other hand to handle poorly behaved users.
A wiki can be an organized structure of accumulated knowledge.
i agree, a forum would be more efficient and easier to manage. Out of all
the open source forum solutions currently out, I would have to say that
Vanilla forums is the best. Between active development, aesthetically
appealing, up to date feature sets, it has it all.
http://www.vanillaforums.org
--
Thanks for your time,
Nathan Heafner
Since the project is moving to Drupal, it makes sense to use Drupal forums
since then there is just one system to manage.
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Context
- Re: [tdf-discuss] Re: A proposal for effective, volunteer-friendly user support in LibreOffice (continued)
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