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On 23 November 2010 17:28, Nathan <> wrote:

On 11/23/2010 11:57 AM, plino wrote:

I do agree that volunteer-friendly user support is the key for the success
any Open Source project.

However, in my opinion e-mail and mailing lists are obsolete and

A user forum (with optional mail notification) and a wiki are much more
powerful tools.

A forum makes it much easier to create a hierarchy of helpers based on
and on the other hand to handle poorly behaved users.

A wiki can be an organized structure of accumulated knowledge.

i agree, a forum would be more efficient and easier to manage. Out of all
the open source forum solutions currently out, I would have to say that
Vanilla forums is the best. Between active development, aesthetically
appealing, up to date feature sets, it has it all.

Thanks for your time,
Nathan Heafner

Since the project is moving to Drupal, it makes sense to use Drupal forums
since then there is just one system to manage.

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