Re: [tdf-discuss] Re: A proposal for effective, volunteer-friendly user support in LibreOffice

On 23 November 2010 17:28, Nathan <nathan1465@gmail.com> wrote:

> On 11/23/2010 11:57 AM, plino wrote:
>
> > I do agree that volunteer-friendly user support is the key for the success
> > of
> > any Open Source project.
> >
> > However, in my opinion e-mail and mailing lists are obsolete and
> > ineffective
> > tools.
> >
> > A user forum (with optional mail notification) and a wiki are much more
> > powerful tools.
> >
> > A forum makes it much easier to create a hierarchy of helpers based on
> > merit
> > and on the other hand to handle poorly behaved users.
> >
> > A wiki can be an organized structure of accumulated knowledge.
> i agree, a forum would be more efficient and easier to manage. Out of all
> the open source forum solutions currently out, I would have to say that
> Vanilla forums is the best. Between active development, aesthetically
> appealing, up to date feature sets, it has it all.
>
> http://www.vanillaforums.org
>
> --
> Thanks for your time,
> Nathan Heafner


Since the project is moving to Drupal, it makes sense to use Drupal forums
since then there is just one system to manage.




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