Date: prev next · Thread: first prev next last
2010 Archives by date, by thread · List index

Hi all,

what an interesting topic ...

Am Montag, den 04.10.2010, 13:20 -0300 schrieb Roman Gelbort:
El 02/10/10 17:07, Friedrich Strohmaier escribió:
I heavily support this idea. I also saw different bugtracking systems.
None of them can serve users, because all are developer tools to manage
bugs and enhancement requests in a effective way. Thus each of them has
to represent the complexity of that task. There always will be needed
human filtering to avoid messed up bugtracking systems and
developers. No problem with an enthusiastic Community ;o)).

I agree 100% with this idea!

A team of comunity members can filtering the bugs and report them. How
to do, is subject of that team organization.

In a conference I attended this year (more about Human-Machine
Interaction than FLOSS), there has been a presentation about "Who are
the people filing bugs for Mozilla stuff?". The final conclusion: Most
of the bugs are filed by only few people. If an end-user files an bug,
he - most probably - will never do that again. For the latter, several
reasons have been stated, e.g. that this particular person might have
hoped to get a fix (very!) soon.

So yes, I totally second the idea that community members help people to
bridge that gap. Those members would - from my point of view - serve as
an important interface to the developers (which can now focus on fixing
things). Basically, many of the people I know on the users list already
do that ... maybe without knowing how important this is :-)


To unsubscribe, send an empty e-mail to
All messages you send to this list will be publicly archived and cannot be deleted.
List archives are available at


Privacy Policy | Impressum (Legal Info) | Copyright information: Unless otherwise specified, all text and images on this website are licensed under the Creative Commons Attribution-Share Alike 3.0 License. This does not include the source code of LibreOffice, which is licensed under the Mozilla Public License (MPLv2). "LibreOffice" and "The Document Foundation" are registered trademarks of their corresponding registered owners or are in actual use as trademarks in one or more countries. Their respective logos and icons are also subject to international copyright laws. Use thereof is explained in our trademark policy.