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Cor Nouws wrote:
Andrea Pescetti wrote (05-11-11 13:02)
when it comes to user support the people
involved are much more pragmatic
That would be my expectation too. And then 'people involved', I would
read as those with questions, answers and with moderation tasks.

Yes, that was my understanding.

But I'd still give a thought if we can't really avoid the massive
duplication of effort and, through simple DNS tweaking, offer the same
forum under the two adresses http://user.services.openoffice.org/ and
http://forum.libreoffice.org/ ...
Sounds as an interesting idea. Then both could redirect to say
forum.opensoftwareofficesuites.org (just to give it a name now) which
should have a look that is more neutral and serving both.

You don't need a third "neutral" URL: people accessing through http://forum.libreoffice.org/ would always just see that URL, exactly as it happens now with http://user.services.openoffice.org/ and http://ooo-forums.apache.org/ (which are totally equivalent, and if you use one you don't notice that the other one exists). And branding can be adapted too, and possibly made dependent on the URL. But technology is really easy in this case: the main issue, as I wrote, is political.

Regards,
  Andrea.

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