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Re: [tdf-discuss] user forums ?


On 31/10/2011 Florian Effenberger wrote:
What I would like to have is one
"official" LibO forum, either done by us or someone else, that is open
for all languages, and run by a group that does not have members who
openly show hostility towards TDF. I am not saying that everyone does
so, but at least I have heard from some forums, where definitely FUD was
spread, and this leaves me with bad feelings.

If this is the only issue, then definitely the best option to me seems continuing using
http://user.services.openoffice.org/
in the primary interest of users. Whetever discussions and hostility you might have found or felt, when it comes to user support the people involved are much more pragmatic and in this respect http://user.services.openoffice.org/ is truly ecumenical as it professes: LibreOffice is a first-class citizen there.

To me you really need very good reasons when it comes to fragmenting user support. While the hostility you felt is definitely bad, it won't affect users, some of whom "migrated" to LibreOffice just because their distribution did, and expect to continue using the support channels they are familiar with.

This said, if the Document Foundation has already made the political choice to create a new channel, then finding volunteers and technical solutions like it's being discussed in the other thread is a minor issue.

But I'd still give a thought if we can't really avoid the massive duplication of effort and, through simple DNS tweaking, offer the same forum under the two adresses http://user.services.openoffice.org/ and http://forum.libreoffice.org/ ...

Honestly, my preference would be to have our own forum and see if it
works. If not, we tried it, and we don't lose that much.

The choice is political, not technical, there's no trying here!

Regards,
  Andrea.

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