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[tdf-discuss] Re: Mail List issues


On 03/10/2011 02:47 PM, Friedrich Strohmaier wrote:
Hi Charles, *,

Charles Marcus schrieb:
On 2011-03-10 8:09 AM, Christian Lohmaier wrote:

The one situation where unsubscribing is "difficult" is when the
reply asking for confirmation to unsubscribe is flagged as spam and
thus not sorted to the user's inbox, but then again that's not the
fault of the list-management.

So change the default behavior...

Make the confirmation email just that - a confirmation that an
unsubscribe request has been made, and if they don't cancel the
request within - what, 12? 24? hours, then the unsubscribe request is
honored.

Not a really good idea in my opinion, because anyone can unsubscribe
You!

In worst case, this enables the possibility of an "unsubscription war".
...

Then perhaps a reminder email after 48 hours going back to advise
something along the lines of:

We've noticed that you'd not responded to the previous unsubscribe email
response. If you do not respond to this message within x hours/days your
account will be automatically unsubscribed.  To prevent this, please
follow the link to:

<url> and click "I do not wish to unsubscribe"

or "To prevent this, please reply <instructions>

If you are still having issues with this, please contact: xyz@domain
directly.

That should give the user ample opportunity to respond.

Regarding an "unsubscription war"; the direct contact address should put
a stop to that if the moderator/list owner sees that the address is
receiving multiple unsubscribe requests. If the messages are tagged as
spam by the users ISP filters, then that's certainly the users problem.

I do not have any experience with mlmmj so I've no idea if such a
response can be automated, or if it is possible. But lacking the ability
to modify settings/subscribe/unsubscribe like those in mailman, perhaps
something like this might work?

Note to Florian: Starting next week I'll install mlmmj on one of my test
servers and see if I can gain some knowledge/exerience with it. I'm sure
it will be better if someone with _real_ mlmmj experience provides added
feedback in this thread, but I'm certainly willing to experiment/try.



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