Re: [tdf-moderators] reply-to mangling

Hi Florian, *,

Am 24.10.2011 23:13 schrieb Florian Effenberger:
> Friedrich Strohmaier wrote on 2011-10-23 20:44:

> > My vote:
> > leave user added reply-to alone, don't set reply-to $list.

> to my experience, that's the solution that will break most lists, as
> most clients simply reply to the original poster then instead of to the
> list.

No, it definitely doesn't brake lists! Posters who choose one of those
broken clients (regarding mailing list usage) will have to fiddle with
reply-to all and mangling the posters address - their problem.

I think we've to decide what we want to be the aim of
Mailinglist communication. I definitely prefer to have our systems
serving efficient communication. That's crucial for successful and
joyful community work. If we target to serve best the less suited
mailclients I doubt we appoach the efficiency target best. Why?

I notice many people complaining their habits not beeing
served well. After my observation and experience most effective
communication is based on awareness of the participants to not waste
lots of other people's time by doing sloppy work creating their mails.
So in fact we should aim to promote that awareness rather than
encouraging people to foster their habits. The key is to make them turn
their heads to the comunity rather than the other way round.

> And even many of our admins don't manage to use the "reply to
> list" feature, sadly. :-) Not talking about webmail like Google, that
> breaks things even more.

So You propose to support those, fostering bad habits and broken
mailclients and make life harder for those who don't. The wrong signal I
think.

> What experiences did others make?

> > So simply "answer" will answer the author wherever she likes, "answer to
> > list" will do as described. And both will do as intended.

> Most webmail does not contain reply-to-list.

Does mean those who use capable clients should suffer from that?

> For which lists would you prefer that behaviour? All lists, or only a
> set of lists?

I vote for all lists, because the above is valid for all of them. But
well, I admit as long as we lead unexperienced users looking for support
on a mailing list (which I consider not beeing a good solution), we
should think about making that one an exception (and thus making life
harder for those *giving* support).

Friedrich
-- 
Friedrich Strohmaier
- Admin team -
The Document Foundation
http://www.documentfoundation.org/

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