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[tdf-discuss] Re: user forums ?


Hi, Florian,

On 11/7/11 3:55 AM, Florian Effenberger wrote:
Hi,

Tom Hart wrote on 2011-11-07 02:11:
Maybe this looks more like a forum?

http://arkanis.de/projects#nntp-forum
https://github.com/arkanis/nntp-forum

The key idea here is to have an etablished system newsgroup under the
hood (for the more "conserative" users) and a fancy webinterface forum
(for the "new" generation). So to enable exchange between those two user
groups (the author also writes about the ides behind this software on
his blog) - and free choice of reader for everyone.

thanks for this proposal! Indeed, an interesting approach, as in the
beginning, I was also thinking about setting up an NNTP server (which
could even interact with the mailing lists).

However, the clear feedback I got from users it that they want "a forum
they know", i.e. phpBB or something in these terms. That's why I am so
hesitant against other solutions, although technology-wise, they would
make sense.

If the look and feel of a newsgroup server is "a forum they know", does it make any difference what is running in the background?

How would that be any different than reading the LO mailings lists in a newsgroup reader using Gmane?

It's about the users and their needs, and even if we see things
different, we should follow their demands to give them a good
experience, IMHO.

Exactly, and give users the interface they are comfortable using. For me, it's a newsgroup "experience". I, and I suspect most users, care less what is the driving force behind what they see on their monitor. They just need to have something on their monitor they are used to using, and/or are satisfied with the way they perceive the system to work.

I know mailing lists, which I despise and find horribly wasteful for me, are the underpinnings of the NNTP display I see, but I don't care. :-) I can access the content of the mailing list using a format that fits me. :-)

FWIW, if nothing else, I would suggest LO look at their own Gmane and Nabble type access to the mailing list. Recent and ongoing experiences with those interfaces for a different software product indicates to me that using third party services to provide those types of access is not the way to go. You have no control over the performance of third party products.

I will once again say, that of all the open source programs I've tried and would like to use, LO is far and away the best organization at providing a help system for everyone.


--
Ken

Mac OS X 10.6.8
Firefox 7.0.1
Thunderbird 7.0.1
LibreOffice 3.3.4


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