[tdf-discuss] Re: Forums... again

Charles-H. Schulz wrote:
> But there are existing LibreOffice and OpenOffice forums. I still don't
> get
> the point.
Why aren't the users of LibreOffice being told about them?

www.libreoffice.org/get-help/ is the Help page. Let's see what it says:


For user support, we have:
>     * Mailing lists: the user support mailing list address is our main
> channel for LibreOffice users needing help with a problem [...]index.
>     * IRC channels: come chat with us live on IRC at freenode.net [...]
>     * FAQs: we are compiling a list of frequently-asked questions. [...]
>     * Documentation: Check our documentation download page [...]
>     * System requirements: Read the system requirements [...]
>     * Installation instructions: [...]
>     * Accessibility information: Read these accessibility tips [...]
That's it!

The http://user.services.openoffice.org/en/forum/ should be at or near the
top. It's not anywhere on the page! Why haven't you approached that forum's
management to discuss integration with LibreOffice (including branding and
design)? What is this if not a sign of extreme disregard for the wants and
needs of ordinary people using the software, most of  whom are uncomfortable
with, or resistant to, using IRC or mailing lists? 


I'm afraid that's what Free and Open Source Software is exactly about. It's
> not a pipe dream, it's not about whether people are paid and unpaid, and
> it's not about serving users as if they were customers either. It's more
> complex than that (see my take on it:
> http://standardsandfreedom.net/index.php/2011/03/17/what-does-community-mean-part-2/)
> and it's not a pipe dream, because Free and Open Source Software is now an
> important part of IT, whether backed by corporations or not.

Charles, I read that weeks ago and was less than impressed then. Your text
has the starry-eyed quality of utopian socialism. 

I glanced at http://www.documentfoundation.org/foundation/ to get an idea of
the people on the board of TDF. There seems to be a huge excess of
"producers" and a dearth of "consumers". Surely there are many organizations
with 100+ seats of OpenOffice/LibreOffice, but I don't see any
representatives from one of them on the board.



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