jean-christophe manciot wrote
3) It is not always possible for the bug reporters to hand over their
original file(s), for many different reasons that are beyond the scope
of this thread (confidentiality, legal concerns and so on...).
I do not consider these reasons beyond the scope of this thread as most
documents can be effectively redacted using a few simple measures. This is
actually an important discussion. I understand that sometimes redaction is
not an option and in these instances other options are required.
jmadero wrote
It's up to a user to report with clear steps and a simple test document -
else it's just a
waste of our time.
Joel, would it be worth having some step-by-step instructions on a wiki page
somewhere to assist users with the process of redacting their documents?
Usually a simple search / replace regular expression is enough for most
documents. A list of some before / after examples may also be helpful. I
have assisted users with this before on the alternate user forum. It is not
going to help in every instance, but even if it inproved a small percentage
it may be worth it.
-----
Best wishes, Owen.
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