Re: [tdf-discuss] Re: LibreOffice Forums Categories Proposal

Hi Christian,

See inline below.

Best regards,
Lucian

---------------
Lucian Oprea
Telefon: 0745 592602

Pe 28.09.2012 01:18, Christian Lohmaier a scris:
> Hi Marc, *,
>
> On Thu, Sep 27, 2012 at 10:38 PM, Marc Paré <marc@marcpare.com> wrote:
> > Le 2012-09-27 08:11, Christian Lohmaier a écrit :
> > > On Thu, Sep 27, 2012 at 7:33 AM, Marc Paré<marc@marcpare.com>  wrote:
> > Users who have problems with installs generally do not come to a forums/list
> > with the idea that the be directed to a tutorial, they are more interested
> > in advice with a real person. Tutorials are nice as extra resource, but the
> > primary reason for a user who has come to a forums for installation help is
> > to get help by an informed person, which is what we are offering.
> Oh, you're oversimplifying things here, while of course the goal is
> that people get help by informed person, just creating separate
> categories will not magically assure this.
for Christian
I prefer an forum for help and not an tutorial. The tutorial is a good 
ideea for a suplimentar resource.
> > > * Catch-all/General (also the place to ask installation/configuration
> > > problems if not covered by the tutorials) - might even consider to put
> > > Base into this forum as well.
> > >
> > > For installation related questions, people can be asked in a sticky to
> > > prefix their topics with [win] [lin] [mac] (, [sol], [and] [ios],...)
> > We tried to do this on the contributor mailing lists and the results are
> > that even the contributors do not do this.
> I'll scream the next time someone comes with a "but on mailinglist.." argument.
> For heavens sake: We're setting up a forum because it is *NOT* a mailinglist.
>
> On a mailinglist new posters don't see existing posts. While they
> could visit the archives, they usually don't, and existing posts
> cannot be modified. So when someone doesn't follow the rules, it
> cannot be corrected.
>
> This is all the opposite for forums. When people see the tag being
> used, they'll use it. If it is forgotten once, a moderator will add
> it.
>
> Coming with the argument that it is more work for moderators is only
> halfway true.
> Moderators are initially expected to scan every message that is posted
> for valid content/whether it matches the forum it was posted in or
> needs to be moved. So the more in effort is in actually editing the
> topic. But that IMHO is a rather small burden.
>
> > So, if the people engaged in the
> > project do not follow this rule, how could we justify asking users to do
> > follow this rule?
> Again: It is the moderators' job that the forum rules are followed.
> And contrary to mailinglists, those rules are enforceable. In a well
> maintained forum you'll see many existing topics following that
> schema. And if the person asking a new question is not mentally
> retarded, he might get the idea just by viewing the existing topics,
> without having read the sticky post/some rules on a separate page.
>
> > I find it easier to categorize the forums to make it easier on both the
> > users and moderators-helpers; thereby making prefixes unnecessary.
> Empty forums / forums with only a handful posts are a nuisance.
> But hey, that's exactly the reason I didn't want to be coordinator,
> but leave the decision to someone else :-)
for Christian
Some forums will be empty if they can delete.
> > [...]
> > Whether a forums has fewer questions are not, IMO, is not a good reason to
> > combine them.
> I personally disagree on this. Within the OOo-Project there were many
> such dead mailinglists, and that just lead to people posting to more
> general lists just to reach more people, either leaving out the
> dedicated mailinglist completely, or only including it in cc.
> And yes, now I did myself come up with "but on mailinglists" argument :-)
> <puts head onto pillow ans screams/>
>
> ciao
> Christian


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