[tdf-discuss] Re: user forums ?

Le 2011-10-31 15:49, Florian Effenberger a écrit :
> Hello,
>
> thanks everyone for your feedback and your kind offers to help, that's
> really much appreciated!
>
> As for which type to use, I must say that a "normal" forum is the only
> way, IMHO. We've been experimenting with Nabble, and the result has been
> rather mixed. People prefer a forum they know, nothing else. At least
> based on my experience.
>
> There are several forums running. What I would like to have is one
> "official" LibO forum, either done by us or someone else, that is open
> for all languages, and run by a group that does not have members who
> openly show hostility towards TDF. I am not saying that everyone does
> so, but at least I have heard from some forums, where definitely FUD was
> spread, and this leaves me with bad feelings.
>
> What I took from this thread is, that there are two options: One
> de.openoffice.org, and the other one the LibreOffice forum.
>
> Anyone already got in touch with those folks? IIRC, there had been
> discussions, with some groups, and that didn't work out - but I must
> confess I don't know which ones.
>
> Honestly, my preference would be to have our own forum and see if it
> works. If not, we tried it, and we don't lose that much.
>
> Florian

I really don't think this is a case where anyone can win with any of 
these decisions. If de.openoffice.org is "awarded" the care of the 
LibreOffice maintenance of the forums, there will be those who will 
complain about it as not being a real native LibreOffice forums. If the 
TDF raises its own forums, then there will those who will complain that 
communities have been broken and all of the past discussions have been 
lost. The LibreOffice fork of OpenOffice has created a shift in 
community use/support and that is just the reality of the situation. The 
code base differences between LibreOffice and AOO will only get wider 
over time and LibreOffice may find itself at this same situation later on.

Therefore, as there would be no clear way to win, it would seem to make 
the most sense for the TDF/LibreOffice to create its own forums 
infrastructure, offer and invite participation of "already established" 
interested forums related to LibreOffice. The TDF/LibreOffice forums 
could also offer to help facilitate the migration of any historical data 
to its own servers of any group wishing to join the new LibreOffice 
forums project.

It is still early in the game for LibreOffice and it is the right time 
to move on to its own forums services. This will in effect offer our 
users a complete office suite service under the same banner that is 
TDF/LibreOffice.

Marc



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