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I am not too inclined towards our own whatever for user support because a)
that's not cool to split the community b) we'll get flak on LWN et al and
c) we loose gazillion pages of answered problems that may be useful for the
next guy.

"Perseverance must finish its work so that you may be mature and complete,
not lacking anything." -James 1:4

On Mon, Oct 31, 2011 at 3:49 PM, Florian Effenberger <> wrote:


thanks everyone for your feedback and your kind offers to help, that's
really much appreciated!

As for which type to use, I must say that a "normal" forum is the only
way, IMHO. We've been experimenting with Nabble, and the result has been
rather mixed. People prefer a forum they know, nothing else. At least based
on my experience.

There are several forums running. What I would like to have is one
"official" LibO forum, either done by us or someone else, that is open for
all languages, and run by a group that does not have members who openly
show hostility towards TDF. I am not saying that everyone does so, but at
least I have heard from some forums, where definitely FUD was spread, and
this leaves me with bad feelings.

What I took from this thread is, that there are two options: One, and the other one the LibreOffice forum.

Anyone already got in touch with those folks? IIRC, there had been
discussions, with some groups, and that didn't work out - but I must
confess I don't know which ones.

Honestly, my preference would be to have our own forum and see if it
works. If not, we tried it, and we don't lose that much.


Florian Effenberger <**>
Board of Directors at The Document Foundation
Tel: +49 8341 99660880 | Mobile: +49 151 14424108
Skype: floeff | Twitter/ @floeff

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