Re: [tdf-discuss] [libreoffice-website] [Forum] How will the forum be organized?

Hi RGB ES, *,

RGB ES schrieb:

> It is clear you cannot please everyone: the list of problems you see
> on forums is almost the same list of problems I usually see on mailing
> lists...
> Every communication system have the same merits and defects of the
> people using it. Nothing more, nothing less. The system can only add
> tools to easy the work of people using it,

Good words..

> and the tools you have on forums are for sure more useful that the
> tools available on mailing lists.

What the hell does You make thinking that? They are different - yes but
more useful? It again depends on who does what!

Example search tool:
I personally like to search my locally archived mails (sometimes
thousands in one archive) with tools I'm familiar with - sometimes with
grep. So grep is more useful than a very limited search on some forum?

Nope! It's more useful for *me* beeing familiar with it. And obviously
this is one of the strong side of mailinglists: Everyone is free to
choose his own means organazing and reading the mails. Not only local
means but also reading and writing via nntp-client (gmane), listarchive
(mail-archive.com) even in a forum-like UI (nabble). 

> The content is build by the people.

Exactly. And there is a point I didn't read up to now (or missed it):
Regardless how organized: The success of every volunteer driven support
offer is not only low threshold accessibility for people needing help,
but also enough "meat" for the people giving support! That is not only
a high rate of questions but also a certain level of knowlage available
for themselves!

And I know of many of those having that necessary level of knowlegde in
one or more areas of LO/OOo which declaired they never will join a
forum.

That doesn't mean a forum is a evel thing at all. But assumed the above
condition is true, it will never be a support offer representing all
available knowledge. Admittedly it can complete the support chain -
as did the german ooo-forum I know from telling. No clue about the
international one.

> I think the OOo community forum are a good example of how forums can
> be really useful: lots of difficult problems are solved there and all
> the volunteers have good knowledge of what they are talking about.

> Forums are noisy only when moderators do not do they work
> (move/merge/split threads...). Of course there are a lot of noisy
> forums out there, but that's a problem with the people, not with the
> system ;)

again - good words ;o))

btw please consider
http://www.netmeister.org/news/learn2quote.html
here: http://www.netmeister.org/news/learn2quote2.html#ss2.5

for more clear and efficient communication. :o))

[.. recycled TOFU ..]


Gruß/regards
-- 
Friedrich
Libreoffice-Box http://libreofficebox.org/
LibreOffice and more on CD/DVD images
(german version already started)



-- 
Unsubscribe instructions: E-mail to discuss+help@documentfoundation.org
Archive: http://listarchives.documentfoundation.org/www/discuss/
*** All posts to this list are publicly archived for eternity ***