Date: prev next · Thread: first prev next last
2010 Archives by date, by thread · List index

I do agree that volunteer-friendly user support is the key for the success of
any Open Source project.

However, in my opinion e-mail and mailing lists are obsolete and ineffective

A user forum (with optional mail notification) and a wiki are much more
powerful tools.

A forum makes it much easier to create a hierarchy of helpers based on merit
and on the other hand to handle poorly behaved users.

A wiki can be an organized structure of accumulated knowledge.
View this message in context:
Sent from the Discuss mailing list archive at

Unsubscribe instructions: E-mail to
*** All posts to this list are publicly archived for eternity ***


Privacy Policy | Impressum (Legal Info) | Copyright information: Unless otherwise specified, all text and images on this website are licensed under the Creative Commons Attribution-Share Alike 3.0 License. This does not include the source code of LibreOffice, which is licensed under the Mozilla Public License (MPLv2). "LibreOffice" and "The Document Foundation" are registered trademarks of their corresponding registered owners or are in actual use as trademarks in one or more countries. Their respective logos and icons are also subject to international copyright laws. Use thereof is explained in our trademark policy.