Re: [tdf-discuss] Re: Re: overall communication guidelines and reply-tomangling

Hi Harold, *,

Am 30.11.2011 11:59 schrieb Harold Fuchs:

> I think the idea that a simple "Reply" should only go the OP is very poor:

Thanks for uncovering other contributor's real nature, who have
different opinion|experience.

Great to see You're not affected..

> 1. People will not be able to see whether or not a question has been
> answered, or if it has been answered "well".
> 2. People who didn't ask the question might nevertheless be interested
> in [some aspect(s) of] the answer but they won't get it.
> 3. Many of the people who ask questions are not technically familiar
> with the intricacies of e-mail. Thus, if they have a follow up to an
> answer and just hit Reply (which they will because they don't know
> "better"), that follow up will *only* go to the person who responded to
> the original question instead of to the list.
> 4. In general the scheme will proliferate "private" conversations which
> is the exact opposite of the intention behind using a list.
> 5. If you want this sort of behaviour, use a *forum* where the
> questioner can "subscribe" to only his/her question threads

You describe a scenario of people with zero experience in mailinglist
discussion. These definitely are a minority, where a significant part of
is willing to learn how to do well. As mentioned earlier: technical
reply issues are *one* of several things to learn to handle.

> Perhaps for "expert" groups like Dev, the idea *might* be OK

Things to learn to reply in a useful way, don't require expert skills.
Ideally its a matter of learning a handful *simple* rules, to handle
*all* situations.

> but for the lists designed for general support I really don't think it
> is sensible.

If You define "providing advice for people not related to the project
work" as "general support" You're right. But there are many community
people who already expressed their opinion, mailinglists not being the
best choice for that - I'm one of those ;o)).


Gruß/regards
-- 
Friedrich Strohmaier
Melchingen/Germany ;o))

-- 
Unsubscribe instructions: E-mail to discuss+help@documentfoundation.org
Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/
Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette
List archive: http://listarchives.documentfoundation.org/www/discuss/
All messages sent to this list will be publicly archived and cannot be deleted