[tdf-discuss] Re: Forums - A Different Question

Le 28/04/11 09:04 AM, Carl Symons a écrit :
> On Thu, Apr 28, 2011 at 2:52 AM, Harold Fuchs
> <hwfa.libreoffice@gmail.com>  wrote:
> > Please, why does the LibreOffice web page link to the forums for
> > OpenOffice.org ?
> >
> > The current LO Help web page at http://www.libreoffice.org/get-help/ has two
> > links to OOo forums:
> > - http://www.oooforum.org/
> > - http://user.services.openoffice.org/en/forum/
> >
> > Harold Fuchs
> > London, England
>
>
> Because they are a useful resource for getting LibreOffice help, as
> LibreOffice and OpenOffice closely resemble each other.
>
> There are millions of people using OpenOffice. There are fewer
> millions (so far) using LibreOffice. The OOo forums are more mature
> and more heavily trafficked than the LibreOffice forums.

As the "forums" discussions are/have been/will be controversial, could 
we add a more informative comment on the web page/forums section. 
Something such Carl has just mentioned. Perhaps something like:

"You can get support for LibreOffice from various independent forums run 
by LibreOffice and OpenOffice.org users and supporters. These forums are 
more mature and heavily trafficked and offer quality support to the 
LibreOffice project. LibreOffice does not offer a native forums board at 
this time. A native forums board is still under consideration."

This way, the user, seeking help on this page, will be informed of the 
outside links, informed of their solid performance in helping LO users, 
informed that there is no native forums at this point and informed that 
a forums board is still under consideration.

Although quite verbose, it would inform users of the situation at this 
point and slow down the constant new threads about creating a native 
forums board.

It is very clear that the forums topic is a recurring topic and that it 
will most likely never disappear until a native forums board is created 
OR until one/more of the external board adopt a name change that is more 
inclusive of the LibreOffice name.

Cheers

Marc


--
Unsubscribe instructions: E-mail to discuss+help@documentfoundation.org
Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette
List archive: http://listarchives.documentfoundation.org/www/discuss/
All messages sent to this list will be publicly archived and cannot be deleted