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[tdf-discuss] Re: Forums - A Different Question


Le 28/04/11 09:04 AM, Carl Symons a écrit :
On Thu, Apr 28, 2011 at 2:52 AM, Harold Fuchs
<hwfa.libreoffice@gmail.com>  wrote:
Please, why does the LibreOffice web page link to the forums for
OpenOffice.org ?

The current LO Help web page at http://www.libreoffice.org/get-help/ has two
links to OOo forums:
- http://www.oooforum.org/
- http://user.services.openoffice.org/en/forum/

Harold Fuchs
London, England



Because they are a useful resource for getting LibreOffice help, as
LibreOffice and OpenOffice closely resemble each other.

There are millions of people using OpenOffice. There are fewer
millions (so far) using LibreOffice. The OOo forums are more mature
and more heavily trafficked than the LibreOffice forums.


As the "forums" discussions are/have been/will be controversial, could we add a more informative comment on the web page/forums section. Something such Carl has just mentioned. Perhaps something like:

"You can get support for LibreOffice from various independent forums run by LibreOffice and OpenOffice.org users and supporters. These forums are more mature and heavily trafficked and offer quality support to the LibreOffice project. LibreOffice does not offer a native forums board at this time. A native forums board is still under consideration."

This way, the user, seeking help on this page, will be informed of the outside links, informed of their solid performance in helping LO users, informed that there is no native forums at this point and informed that a forums board is still under consideration.

Although quite verbose, it would inform users of the situation at this point and slow down the constant new threads about creating a native forums board.

It is very clear that the forums topic is a recurring topic and that it will most likely never disappear until a native forums board is created OR until one/more of the external board adopt a name change that is more inclusive of the LibreOffice name.

Cheers

Marc


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