Le 2010-12-14 07:49, Karl Morten Ramberg a écrit :
Yes I think LibO needs a way of offering intl support and responsetime guarantee to attract larger companies. And that that can be a way of partially fund the development Karl Den 14.12.2010 13:32, skrev sophie:Hi, On 14/12/2010 15:10, Karl Morten Ramberg wrote:I don't think this is as easy as that, large organisations requires a more firm support scheme. I have worked in Ericson, Nokia and ICL/Fujitsu with products and services. It is on that background I raise the questionYou mean that there is no companies able to provide support (1rst, 2nd, 3rd level) to dedicated floss software like OOo or LibO? Or that it needs to be international? I don't get what you mean by "more firm support scheme". Or you mean something like the consultant list we get on the OOo Bizdev project http://bizdev.openoffice.org/consultants.html Kind regards Sophie
The US/Canadian Marketing Team had such a discussion (can't seem to find the thread now), but I had put up a wiki page with the different levels of support. You can find the page here: http://wiki.documentfoundation.org/Marketing/US-Marketing/UserSupport#LibreOffice_User_Support
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