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On 14 December 2010 12:49, Karl Morten Ramberg <kmr@ofs.no> wrote:

Yes I think LibO needs a way of offering intl support and responsetime
guarantee to attract larger companies.
And that that can be a way of partially fund the development

Karl

Den 14.12.2010 13:32, skrev sophie:

 Hi,
On 14/12/2010 15:10, Karl Morten Ramberg wrote:

I don't think this is as easy as that, large organisations requires a
more firm support scheme. I have worked in Ericson, Nokia and ICL/Fujitsu
with products and services. It is on that background I raise the question

You mean that there is no companies able to provide support (1rst, 2nd,
3rd level) to dedicated floss software like OOo or LibO? Or that it needs to
be international? I don't get what you mean by "more firm support scheme".
Or you mean something like the consultant list we get on the OOo Bizdev
project
http://bizdev.openoffice.org/consultants.html

Kind regards
Sophie




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The idea behind Libre Office certification and associated training is to
develop such a support network. It would be possible to include other
aspects if there is demand but starting with certification provides a
specific focus.  We have a meeting in Berlin on the 28th January for anyone
interested.
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Ian

Ofqual Accredited IT Qualifications
The Schools ITQwww.theINGOTs.org +44 (0)1827 305940

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