On Wed, 20 Oct 2010 14:17:47 -0400, Marc Paré <marc@marcpare.com> wrote:
If there is so much time wasted dealing with non-subscribers, then we
need to re-evaluate our lists and take a close look at what we are doing
wrong. Our LibO suite is so popular that so many new users call on us
for help. Then we should do, clearly, the opposite and open our lists
without sign-ups and offer our help to everyone unconditionally. There
is no need to create a "gated" community.
Many of the questions are re-occurring. May I suggest looking at an
instance of stackoverflow.com (we implemented that as
help.openstreetmap.org) which helps to categorize questions, rate
questions and answers and have the best answers easily be findable? Also
it does not require someone to sign up for a mailing list.
Thanks for considering.
Sebastian
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