Date: prev next · Thread: first prev next last
2012 Archives by date, by thread · List index

Re: [tdf-discuss] Re: AskLibO blitzes


Pedro schrieb:

The main problem with AskLibO is that there are few people answering
questions on a regular basis.

Hi,

a agree with all your points.

The job there is frustrating. Many of the questions are lousy, but that also might be a Help problem. Help should at least ask for some essential info like user's OS, LibO version, localization and application (sometimes it's not clear whether the problem is in a WRITER or CALC table),

Help should ask users to file a bug if the "question" apparently is a Bug report.

And a "Thank you" is the exception.

The tool really has great potential, but some more administration will be required to get best benefit for users with questions with acceptable costs.

Best Regards

Rainer

--
Unsubscribe instructions: E-mail to discuss+help@documentfoundation.org
Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/
Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette
List archive: http://listarchives.documentfoundation.org/www/discuss/
All messages sent to this list will be publicly archived and cannot be deleted

Context


Privacy Policy | Impressum (Legal Info) | Copyright information: Unless otherwise specified, all text and images on this website are licensed under the Creative Commons Attribution-Share Alike 3.0 License. This does not include the source code of LibreOffice, which is licensed under the Mozilla Public License (MPLv2). "LibreOffice" and "The Document Foundation" are registered trademarks of their corresponding registered owners or are in actual use as trademarks in one or more countries. Their respective logos and icons are also subject to international copyright laws. Use thereof is explained in our trademark policy.