Pedro schrieb:
The main problem with AskLibO is that there are few people answering
questions on a regular basis.
Hi,
a agree with all your points.
The job there is frustrating. Many of the questions are lousy, but that 
also might be a Help problem. Help should at least ask for some 
essential info like user's OS, LibO version, localization and 
application (sometimes it's not clear whether the problem is in a WRITER 
or CALC table),
Help should ask users to file a bug if the "question" apparently is a 
Bug report.
And a "Thank you" is the exception.
The tool really has great potential, but some more administration will 
be required to get best benefit for users with questions with acceptable 
costs.
Best Regards
Rainer
--
Unsubscribe instructions: E-mail to discuss+help@documentfoundation.org
Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/
Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette
List archive: http://listarchives.documentfoundation.org/www/discuss/
All messages sent to this list will be publicly archived and cannot be deleted
Context
- [tdf-discuss] Re: AskLibO blitzes (continued)
[tdf-discuss] Re: AskLibO blitzes · Pedro
- Re: [tdf-discuss] Re: AskLibO blitzes · Rainer Bielefeld
 
  Privacy Policy |
  
Impressum (Legal Info) |
  
Copyright information: Unless otherwise specified, all text and images
  on this website are licensed under the
  
Creative Commons Attribution-Share Alike 3.0 License.
  This does not include the source code of LibreOffice, which is
  licensed under the Mozilla Public License (
MPLv2).
  "LibreOffice" and "The Document Foundation" are
  registered trademarks of their corresponding registered owners or are
  in actual use as trademarks in one or more countries. Their respective
  logos and icons are also subject to international copyright laws. Use
  thereof is explained in our 
trademark policy.