Re: [tdf-discuss] Observations of LibreOffice and our users..

I'd exactly agree with these statements libreoffice needs to have a
end user understanding not a developer understanding.

Laurence Jeloudev
ljeloudev@gmail.com

On 19/05/2011, at 14:47, Xing Li <xing@fictionpress.com> wrote:

> Hi, I'm the administrator for FanFiction.Net and FictionPress.com and
> we have always pushed openoffice and now
> libreoffice to our users. However, we would like to give you guys some
> feedbacks from our users regarding the
> perception of libreoffice.
>
> 1) Our members are mostly non-techy and heavy users of word processing features.
> 2A) Some members falsely believe we are profiting off somehow from
> this LibreOffice download.
> 2B) Some members have false perception of LibreOffice somehow paying
> us to put a link to your site.
> 3) (2) shows that LibreOffice is a new name with not a widely accepted
> recognition in the non-tech world.
> 4) Overall, it's leading to lower adoption that I would like and a
> general false perception that I did not see with OpenOffice.
>
> Recommendations:
>
> Please retool the Libreoffice site just a little with more emphasis on
> the following:
>
> 1) "Abouse US" should not be last item in the menu. LibreOffice has a
> branding problem and it should be first or second in
> terms of prioity on the menu.
> 2) Make the site and especially the download page, which most of us
> link to, more consumer and not project centric.
> Right now, the whole site looks very business/corporate like.
> 3) Emphasis "Non-Profit" much more. So that new users can
> differentiate "free" vs "non-profit". There are
> lots of free software out there that have commerical tie-ins and
> LibreOffice needs to give more thoughts to this.
>
> For example the first sentence of About US page is:
>
> "LibreOffice is community-driven and developed software which is a
> project of the not-for-profit organization, The Document Foundation."
>
> Why is "not-for-profit" the last thought of the sentence? Also no
> mention of free either. This sentence is written for developers and
> not end-users
> which is a oversight. Target the end-users first. Developers are smart
> enough to know who you guys are already.
>
> Maybe I'm being too detailed here but overall, I would like
> LibreOffice to do a better job of presenting itself via the website as
> a free end-user, consumer friendly software from an non-profit entity.
>
> It's more about presentations of LibreOffice to the end-user to give
> them a comfortable feeling when they visit the site for the first
> time. The download page is needlessly too complicated for end-users.
> Don't list sdk or source code builds. End-users have no idea what they
> are. Perhaps have a "end-user/consumer"-centric main site and a
> separate dev.libreoffice.org site.
>
> I would recommend a similar approach as taken by sites such as
> www.getfirefox.com or www.google.com/chrome.  Just give them one
> download link, one logo, one line intro to what it is and that is
> free, plus a friendly graphics and then a link to find out more if
> they want to.
>
> Just some suggestions. I love the software and would like to help it
> spread like summer weed. =)
>
> Regards,
>
> Xing
>
> --
> Unsubscribe instructions: E-mail to discuss+help@documentfoundation.org
> Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette
> List archive: http://listarchives.documentfoundation.org/www/discuss/
> All messages sent to this list will be publicly archived and cannot be deleted

-- 
Unsubscribe instructions: E-mail to discuss+help@documentfoundation.org
Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette
List archive: http://listarchives.documentfoundation.org/www/discuss/
All messages sent to this list will be publicly archived and cannot be deleted