Re: [tdf-discuss] Re: Do not support writing to OOXML format

On 31 December 2010 10:37, Kevin André <hyperquantum@gmail.com> wrote:

> On Fri, Dec 31, 2010 at 11:07, Gordon Burgess-Parker <gbplinux@gmail.com>
> wrote:
>
> > 1. It is arrogant to return a document in a format different to that
> which
> > was sent to you. (That's why email clients always reply in the same
> format
> > in which the original message was received)
>
> I agree. And users will wonder why they can open a document they
> received, make some simple changes, but are asked for different name
> when saving the file. They will say "why can't this program simply
> save my changes?".


You can get away with being arrogant when you have 80% of the market.  Most
of the people using a WP have no idea about file formats, they will assume
if it comes in as xxxx it needs to go out as xxxx. (Actually a lot will
never even have used save as..) If there is no facility to do this there is
a reasonable chance they will reject the use of the software out of hand.
This isn't about logic to a sophisticated computer user, it is about the
average user who has no technical knowledge and has picked up a WP by trial
and error. MS by luck or judgement have been very good at exploiting
ignorance. School systems don't teach word processing, they teach MS Word.
It's why we need better education and a certification programme for users
that covers stuff like file formats and the principles of WP not just one
product.

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