Re: [tdf-discuss] New support list suggestion

On 11/20/2010 7:39 PM, drew wrote:
> On Sat, 2010-11-20 at 16:55 -0500, Lyle Cochran wrote:
> > > From a promotional perspective, I'd use terminology like "Migrating
> > from
> > > Microsoft Office". This provides implicit reinforcement that
> > migrating to
> > > LibO from MSO is such a common occurrence that we need a special
> > section in
> > > our FAQ for it, and fits into the narrative of our inevitable
> > project
> > > growth.
> > >
> > > -Ben
> > >
> > > Benjamin Horst
> > +1
> > Perhaps "For Microsoft Users" item in Help drop down menu.
> +1
>
> I would offer another idea also (as addition to and separate from, I
> believe) this user extensible FAQ, ODF support for MSO users.
>
> - there is a lot of effort in helping LibO users that need to exchange
> documents with MSO users. What to do with a .doc(x) you receive and how
> to generate .doc(x) [et al 'x' formats].
>
> What I really think would be worth doing is a special page for MSO users
> that are confronted with interacting with LbreOffice users.
>
> So -
> You received a .odt, How do you work with that in MSO.
> You are a MSO user and need to generate a document for a Danish agency
> and need ODF compliance - What are your options.
>
> If we did that right it would be a huge promotional, there are people
> that will be needing to do this, now and more as time goes on - offer a
> respectful and helpful service for these folks, so they can do their job
> efficiently and I am quite certain it would nurture a large number of
> individuals more open to looking at LibreOffice in particular and I
> believe, FOSS in general for their personal and perhaps business use.
>
> -- anyway, just something I've mulled over from time to time and my
> contribution to the crazy idea list perhaps :-)
>
> Drew

I like this. And it could be linked from a general Support page that provides a "first stop" for 
finding out how to get help.

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