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Quoting Frank Esposito:

mostly because they can't afford (financially and timewise) the risk of
having to re-train thousands of users with the productivity drop that this
would involve

I have to say, if that was the case, then no one would have upped to
2007/2010. The last company I worked for who upgraded spent millions on
training and roll-out costs.

From talking to them, it's precisely because they were bitten when they
moved from Office 2003 to 2007 that they're reluctant to make any
further moves, for the time being at least.

I just don't think corporations, especially the bigger ones trust "free"
software yet.

This is also true, although I've found a surprising number of IT
professionals who are aware of, trust and are enthusiastic about
open source software at a personal level. It's higher up where the
problems lie, especially after the 2003 to 2007 conversion costs.


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