Re: [tdf-discuss] Thninking about a user focused web forum - and user support in general

Howdy Todd

> There are a bunch of features that I think would be helpful.  The ones
> I can think of right now:
>
> * As Marc pointed out, it has the "guided posting" system.  This walks
> you through making a new post, to make sure the post ends up in the
> proper place and has the necessary information.
>
> * It also has the brainstorm forum, which is an integrated system for
> proposing, voting on, discussing, and tracking feature requests.
>
> * It has a keyword tagging system for posts that helps you find what
> you are looking for.
>
> * There is a "Solved" button on each post.  The person that solved the
> problem clicks the button on the post that had the solution in it,
> letting others uses with the same problem jump straight to the
> solution right from the topic list or search results (they just click
> a checkbox icon).  It also lets people trying to help know that the
> thread doesn't need them.
>
> * It has a button on the topic list and search results that lets you
> jump straight to the first unread post in a thread.
>
> * It automatically aggregates news from the official KDE news sources,
> the KDE website and KDE Dot News, with the ability to comment on them.
>  There is also a specific forum just for new releases.
>
> * It has integrated icons for common operating systems (including
> Linux distributions) to make it easy to tell at a glance what sort of
> system the person you are trying to help has.
>
> * The theme is designed to match the theme used by the rest of the KDE
> websites (all official KDE websites use a common theme, including the
> forums).
>
> * It has flags for countries below each username and language-specific forums.
>
> The forum you referred me to may have some of these, but I did not see
> them when I looked.
>
> -Todd

Excellent - to keep from losing it I added this in toto to the discuss
page on the wiki
http://wiki.documentfoundation.org/User_talk:Drew/oo-forums

//drew


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