we're blacklisted at SORBS, a mail blacklist.
I've tried to clarify why, but their responses so far aren't that
helpful. The messages headers they sent clearly show it was a legitimate
message on the users@ mailing list. As the mailing list requires double
opt-in confirmation, contains unsubscription information and a human
contact in case of questions, the listing is not legitimate. Sadly, all
tickets I opened with these information simply have been ignored.
Well, we are in good neighbourhood, e.g. certain Google Mail servers are
listed as well, and other mail servers from providers and mailing lists
as well. Anyone may Google about SORBS or look it up at Wikipedia and
make up their own mind.
Sadly, there are still some postmasters who solely rely on that
blacklist. They are acting unprofessional and irresponsible, but
anyways, right now, there are about 70 mails not delivered in the queue
because of the listing, plus many more bouncing.
So, if you receive complaints from users that they cannot e-mail us
anymore, they should ping their ISPs asking about blacklist usage.
Florian Effenberger <email@example.com>
Steering Committee and Founding Member of The Document Foundation
Tel: +49 8341 99660880 | Mobile: +49 151 14424108
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- [tdf-moderators] blacklisted at SORBS · Florian Effenberger
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