[tdf-discuss] Vendors and Support

Hi all,

I was reading the following on this
review<http://www.infoworld.com/d/applications/open-office-dilemma-openofficeorg-vs-libreoffice-716?page=0,3>and
I thought that this is something TDF should step in:

*"The Document Foundation, on the other hand, is more a loosely knit
development organization than a software vendor. It does not market any
commercial version of the LibreOffice suite, nor does it offer any support
contracts. Doubtless, third parties will step in to provide support for the
suite, and perhaps some already do, but there are no links to support
providers on the LibreOffice website. At this early stage of the project,
support is largely limited to mailing lists, IRC channels, FAQs, and online
documentation.*"

The easiest way is to just throw to the website some links of relevant firms
which specialise on migration management and finish the story there.

Alternatively, we could throw some thought and time of how LO connects with
the supply-chain of a company or organisation. For instance, the web-site
could have a whole new section to share know-how and intelligence of how you
could procure, migrate from another software,implement an upgrade to LO and
of course maintain it.

Don't get me wrong, I am not suggesting to write a lengthy manual, but it
could very encouraging for e.g. a migration expert to have some numbers and
statistics of the benefits to have LO. Moreover, what is the legislation and
frameworks that support open-source; where you could find support from other
institutions on the usage of LO; any similar successful stories and overall
a database of relevant information/tips.

Such a section could promote LO and open-source to a group of people
(procurement specialist and migration/change experts) who are the very
decision makers on what software companies, institutions and public sector
will use. Further, a discussion with these professionals could give a lot of
interesting feedback of how we could improve LO and provide tips on how to
make it more appropriate for volume installations/ various procurement
standards.

Any thoughts upon that? Is the above within the scope of TDF?

Vasilis

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