Re: [tdf-discuss] Re: Trouble installing on Windows XP

On Sat, Feb 12, 2011 at 5:48 PM, abenglen <abenglen@bellsouth.net> wrote:
> I have to admit to being totally frustrated now.  I cleared any reference to
> OpenOffice and LibreOffice from the registry, AND, even though neither
> OpenOffice, LibreOffice nor StarOffice were listed as installed programs at
> Control Panel/Add or Remove Programs, I found and removed some directories
> (and files) of OpenOffice, LibreOffice and StarOffice just in case that is
> the reason for the conflict.  I even changed the anti-virus program on my
> computer thinking that may be where the problem is, all to no avail.  When
> the installation stops (hangs) at about 4/5th the way on the progress bar,
> both the NEXT and BACK buttons are ghosted, but I can click on CANCEL which
> prompts a warning window asking if I am sure I want to cancel the
> installation.  When I click on YES, nothing happens, and the only why to
> clear the installation window(s) is by using "End Task" of the Windows Task
> Manager.  Using "Alt + Tab" did not show any other warning screen.  I am
> reluctant to do anything else in the Registry without specific guidance.  I
> don't know what to do, but I need to be able to use the Calc part of either
> OpenOffice of LibreOffice.  As far as I can tell I am not having any other
> problems on my computer.  Thanks for any other help

Can you run the file libreoffice33.msi through this utility:

http://www.installsite.org/files/iswi/MsiTools.zip

and then enable the logging "[*] - All Options" after choosing a log
file. That log file will help us to find the problem.

Cheers,

-- 
Jesús Corrius <jesus@softcatala.org>
Document Foundation founding member
Mobile: +34 661 11 38 26
Skype: jcorrius | Twitter: @jcorrius

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