Re: [tdf-discuss] Changed footer of listmails

On 10/26/2010 1:31 PM, Friedrich Strohmaier wrote:
> Hi TDF enthusiasts,
>
> I changed the footer for mails of this list.
>
> As requested by several people I added a link to
> http://netmeister.org/news/learn2quote.html
>
> leading to proven advice how to write mails that will reach a high
> chance to be read *and understood*.
>
> I'd prefer having a wiki page containing a short 3 step guide
> summarizing that tipps and link there. If somebody would set up one
> would be a great thing.
>
> Please help keep the Mails of this list readable by considering those
> rules.
>
> Gruß/regards

I notice that the footer has gone back to implying that +help will accomplish the unsubscribe, 
rather than providing instructions -- this was fixed before, it's misleading. It would be best to 
provide both unsubscribe addresses and the help one:
    Email to discuss+unsubscribe@libreoffice.org to unsubscribe from the list
    Email to discuss+unsubscribe-digest@libreoffice.org to unsubscribe from the list digest.
    Email to discuss+help@libreoffice.org for general help information.

Or if that is regarded as making the footer too cumbersome, just point to the general help but 
without implying it will actually do the unsubscribe:
    Email to discuss+help@libreoffice.org for help with list operations such as unsubscribing.

(I didn't include the -nomail unsubscribe because why would anybody need to bother with that? All it 
really does is allow somebody to post without moderator intervention, and if they don't care about 
the list anymore, that's irrelevant and it will cause no harm to them or to the list if that 
subscription is maintained. If that's how they subscribed, they were seeing the list mail by some 
other means, and they just won't be looking for it now.)

The other footer info looks OK, though possibly the guideline information should be incorporated 
into our own support structure rather than referencing an outside source. That would allow tailoring 
it to reflect specific guidelines for our lists, if desired.

There is some effort going on about the whole issue of how to support users at their first point of 
contact, whatever that is, and I think your suggestion fits in that discussion very well. Thanks!

--
Unsubscribe information: Email to discuss+help@documentfoundation.org
Posting guidelines: http://netmeister.org/news/learn2quote.html
Archive: http://www.documentfoundation.org/lists/discuss/
*** All posts to the lists are publicly archived ***