Hi Kev, thanks for your feedback and see inline my comments. On 09/07/2020 19:41, Kev M wrote:
It would be better to call it "LibreOffice Unsupported" and "LibreOffice Paid Support" instead of using the terms "LibreOffice Enterprise" and "LibreOffice Personal".
Note that we are talking about adding a tag line, if the Community agrees, and that you are very welcome to propose the tag line you would like to LibreOffice which, apart from the tag line, won't change in anything else. As described in the proposed marketing plan, in the communication we sent out Monday and on various channels there won't be any product called "LibreOffice Enterprise" coming out of TDF, that's only a collective name we are proposing for the members of the ecosystem.
You're arguing that using the term "community" creates confusion because of other open source projects providing the same tagging. But some of those projects also use "Enterprise" to describe their paid versions, and those versions have different features than their community editions. So I don't get the argument that allowing for the "Enterprise" tag is OK, but a "Community" tag is not.
Once again there won't be any "Enterprise" tag in any version of LibreOffice. Community makes sense to us as we are the LibreOffice Community and I also like it as potential additional tag for LibreOffice but... out there, for people that don't know anything about Open Source communities, the term community means something else like a help group that helps you kicking the habit. It's like FLOSS, we know what it means but my kids find it annoying. It seems like they prefer to go to the dentist than flossing their teeth ;-)
I've read and understand the context of the marketing plan, as well as Michael's article on business models. I understand the intent; but there is uncertainty about LibreOffice as a sustainable project as is being alluded to by Michael and other ecosystem partners and this is being used as a veiled threat to introduce changes that haven't received proper community consultation. A statement by TDF saying there is no plan to do these things, while continuing to discuss moving to an edition system, is the left hand washing the car while the right hand throws dirt --- or some better idiom than this.
We are tasked to propose and promote changes that help sustaining/growing the Community which develops LibreOffice. You, being part of the Community, have the right and the duty to do the same and to stand for election next time so that you can propose your ideas to the Board, you can do it also now without being in the Board BTW, discuss them, see if they make sense, and then propose them to the Community. This is what we are doing now. AFAIK Michael complains and says that we are all doomed every so often but when he doesn't do that he's a nice chap and a very valuable member of the Community. At least we have a wide range of views ;-)
To point to links and mailing lists that anyone under the age of 40 probably does not use regularly is not a good way to engage with your community. Several suggestions have been made and it seems like certain people are resistant to them without giving legitimate reasons beyond "this is always how we've done it, you should have checked instead. It's your fault for not flooding your email inbox with chatter."
One of the things I most hate is hearing/reading people saying "this is always how we've done it", those are the people that keep doing the same stuff because are scared of change or can't be arsed to change. I'm over 40 and I've used/I'm using quite a number of communication channels, mailing lists are not sexy but are still a decent tool for asynchronous communication that can be threaded. Could you recommend other tools that could be even more efficient which would not make us dependent on a third party and that really care about everyone's Privacy? It's easy to use new toys that pop in and disappear after a few months or years but we think that we should host as much as possible ourselves to satisfy even the most paranoid Privacy activist (here I am) and archive our mailing list to be accountable. Please do offer us your advice.
(There are 40 upvotes and 0 downvotes on this comment: https://forums.theregister.com/forum/all/2020/07/07/libreoffice_community_protests_at_introduction/#c_4067368 ) Obviously how it's been done before is not working because people are upset and concerned about the project. So I'd encourage some self-reflection in resisting calls to use modern software infrastructure for the project to communicate better with stakeholders/donors beyond those who have the privilege to be paid to work on the project.
I read The Register (hi guys!) practically every day and I like the fact that there are a lot of interesting and useful comments to articles. Some comments with knowledge of what they are talking about some others may not have yet a clear view of the issue. The point is that I'm pleased that many came out to complain, got clarifications and now they are contributing to improving the project.
Ciao Paolo -- Paolo Vecchi - Deputy Member of the Board of Directors The Document Foundation, Kurfürstendamm 188, 10707 Berlin, DE Gemeinnützige rechtsfähige Stiftung des bürgerlichen Rechts Legal details: https://www.documentfoundation.org/imprint
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