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[board-discuss] Re: BoD minutes from 2012-12-12


Le 2013-01-11 08:37, Florian Effenberger a écrit :

7. Forums: the board discusses about the forums, if they are a
duplication of efforts with reference to Ask, or if TDF should launch
the forums. The problem is that there are only a few moderators,
although the situation is still in progress.


Regarding this particular item. Here is the information missing in your discussion of this topic:

====================

The search for moderators is ongoing, however all forums, except for 2, already have assigned moderators ready for the unveiling of the LibreOffice Forums[1]. If these two are not filled by opening day, the coordinators will assume a moderator function until moderators are found.

The search for additional moderators will continue after the opening of the forums and as sections get busier or when necessity for additional forums moderators require. At this point, the moderating function is only that of an administrative function and not that of providing answers to posts. The role of the moderator is defined on our wiki page[2]. The coordinators at the start will play a large role in moderating the forums, we are 5. However we expect more people to join as moderators once the forums is open. Even if were were to not gain any more moderators, at this point all topics will be covered.

As the forums are filled with additional moderators, the coordinators, who may be acting as moderators, will cede their place to these new moderators.

====================

Are the forums a duplication of Ask? IMO, they are not. When Ask was started, the opinion at that time was not to start the forums to try to get the community to get used to the new system.

However, one of the on-going complaints of users is the lack of a traditional forums for the project, this, still after having Ask at work for some time. Whereas Ask may be great at building a bank of answers, Forums has the same ability, however, we (the members of the TDF/LibreOffice) have the opportunity to instill a feeling of a greater LibreOffice community through personal contact with our forums users and working this into a continued plan of LibreOffice community growth.

As well, right from the start, we (the coordinators) have viewed the Forums as a catalyst to bringing in our committed users into the contributor fold. The forums is a great place for the initial contact/invite of users to our contributor lists. As we are all aware, we are in dire need of more contributors.

Strategically speaking, Ask does not provide our project any kind of opportunity for community growth, nor does it provide any opportunity for contributor growth. Most internet users are familiar to working on Forums and I expect we will hear a concerted sigh of relief from users at the unveiling of the LibreOffice Forums.

====================

You may see our "sandbox" version of the Forums on our sandbox site[3], as well, you may read more details of the coordinator progress of the Forums building on our wiki page[4].

Feel free to ping me should you need more information.

Cheers,

Marc


[1] https://wiki.documentfoundation.org/Forum-planning#LibreOffice_Forums_Categories

[2] https://wiki.documentfoundation.org/Forum-planning#LibreOffice_Forums_Moderator_Role

[3] http://forum.libreoffice.org/jforum-test/forums/list.page

[4] https://wiki.documentfoundation.org/Forum-planning#Coordinator.28s.29


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Marc Paré
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