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Re: [tdf-discuss] Help please with LibreOffice

On 04/09/2014 04:41 PM, Mike Brookes wrote:
I've used LibreOffice for a number of years trouble-free. I have a laptop and use windows, not Mac. Last weekend I downloaded to my laptop a new application for downloading music from YouTube; it didn't work and I proceeded to uninstall it through start/control panel/uninstall. This seemed to work as the thing disappeared from the list and the desktop ikon removed itself. However, a couple of days later I used LibreOffice, went into my documents list and noticed there was a file with the name of the application I had uninstalled. I thought that shouldn't be there and I don't want it so I highlighted it and hit delete. That immediately changed my full list of files and documents into gobbledygook made up of caps and numbers so I can't identify files or docs when I want them. I can't see a way to reverse this. I can still access my proper documents list through Start and Documents where it still comes up as it should. But opening LibreOffice and then Documents I just get the gobbledygook. Can you please help? I'd be very grateful (I'm still on LibreOffice 3.6 and don't want to move to the new 4. until I've sussed this problem)
Many thanks
Mike Brookes

Most of the "user help" for LibreOffice is on the "User" list, not discuss list.

What we need to know is a few things, like what version of Windows you use - XP, Vista, Win7, 8.x?
Which version of LibreOffice are you using - 3.6.4, 3.6.5, etc.?

Which application did you download?

Where did you get it from?

Have you run any anti-virus and anti-malware packages since installing the package, and if so what packages?

To me, it sounds like you might have gotten a "gremlin" caused by some type of virus or malware. But I could be wrong.

Also, are you opening "Documents" withing LibreOffice's open a document procedure, or are you opening LibreOffice and then using the file manager to view your documents to see which one you want to open? It is a little unclear to me.

IT could be that something got messed up with some part of LO, if its "open a document" procedure shows "weird" and "gobbledygook" file names. There were some security issues that were in the 3.6 line that were fixed in the 4.0 and 4.1 [and 4.2] lines. You could always recreate your "user profile" by renaming LO's config folder and then LO will recreated fresh [like a new install] so any corrupt files in the config/profile folder would be replaced with "clean" ones. The folder is placed in different locations, depending on which version of Windows you have and was changed with the 4.0.x line as well. Since I do not run Windows [Win7] hardly at all now, I do not know where its location is from memory. I tend to stick with Linux and have a laptop with Win7 on it if I actually require Windows for something.

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