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Re: [tdf-discuss] removing mailing list prefixes?


On 02/08/2012 09:10, Florian Effenberger wrote:
M. Fioretti wrote on 2012-08-02 11:15:
According to this page it does:
http://legroom.net/howto/thunderbird

Thunderbird does, GMail doesn't. :)

Hmm. Yes, I can see how to do it, but it does seem there is a danger of solving one problem at the expense of making something that was previously straightforward much more complex. In various charitable contexts I've been giving informal email support to 200+ users for more than 10 years and not once has email filtering been raised or discussed. If the list description disappears, to get the equivalent visual clues, users would need to learn about and set up several filter rules, possibly one for each list and they would have to remember what each colour coding meant, or they would have to resort to sub-folders. That's quite an imposition for your 'ordinary' users, who are most likely in the majority. The method will also fail if messages are put directly into spam by ISP software, ie if they don't hit the user's inbox first.

I guess we might get used to not having these automatic strings, however, here are two possible alternatives that might be worth considering:

a) Ask those posting an initial message in a thread to put text in the subject line defining the list before sending it, thus PGP etc would work again. The disadvantage is that people won't always do it, unless the list servers check that suitable text is there and reject the message or add the current string if it's not.

b) An extra column in Thunderbird would also solve the problem. The obvious choice would be 'reply to', which is already set in list messages (but does this header change also affect PGP???), not a currently available option, but most likely something that could reasonably easily be provided with an add-on or, even better, by an enhancement to Thunderbird. It would have other benefits too, particularly to help highlight certain spam emails.

--
Mike Hall
www.onepoyle.net


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