Re: [tdf-discuss] [DOC] User docs: planning ahead

On 4 October 2010 16:19, James Wilde <james.wilde@sunde-wilde.com> wrote:

> On Oct 3, 2010, at 01:19 , Jean Hollis Weber wrote:
>
> > I want to start developing a "wish list" for documentation for
> ordinary
> > users (things like user guides, howtos, FAQs, tutorials, training
> > materials, and others). We won't have enough people to do everything
> on
> > the list, but it might encourage new people to contribute in areas
> that
> > most interest them.
> >
> > Some issues to consider are:
> > * What audiences do we want to reach? What are their needs? Lots of
> > overlap with training here.
>
> If I may be allowed to suggest, there are three main markets to target.
>
> 1.  The very young.  Since LibO is free, they can get a first class
> product at a price they can afford, and once they're hooked, they'll
> stay with it.  People do.  And the very young are used to free things
> from the Internet, but they are also more willing than older people to
> actually send a donation for something that they use.  Young people do
> that.  Old people buy licences and there is no LibO licence to buy.
>
> 2. The very old.  Often they've inherited a computer from someone else
> in the family who has bought a new one, and they don't have the money to
> buy pay-for products.
>
> 3. Corporations.  Who knows, if they get the equivalent of Microsoft's
> product for nothing, maybe they'll donate something to the pool.
>
> But I put my faith in 1 and 2.
>
> //James

In the immortal words of Jon Stewart: "I Disagree With You, But I'm Pretty
Sure You're Not Hitler" .

What is Microsoft's definition of its market for MS Office? That's the
market we should be going for. Going for less is an admission of failure
before we even start. Where would Apple be with that attitude?

-- 
Harold Fuchs
London, England
Please do *not* reply to my personal e-mail address

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