On Mon, Oct 4, 2010 at 5:29 AM, Marc Paré <firstname.lastname@example.org> wrote:
There seems to be more and more open discussions on installing the LibO
software on the official Mandriva user-help discussion group "
email@example.com". As this is quite an active group, there is a lot o
trouble-shooting going as well as user support for the (now) official Ora
OpenOffice Suite, there are a lot of questions re: the fate of Oracle's
I fear that if they end up on the LibO mailist, these users may find the
threads too chaotic and wild for any of their request for support. Would
make sense then to open up a mailist similar to the "firstname.lastname@example.org
to help out with the support aspect of the suite? I think that collective
we could help out while they transition from the OpenOffice to LibO suite
They are mostly every day users who are not interested in helping out wit
the creation of the LibreOffice site.
So far there is a forum for support at http://libreofficeforum.org we have
locales for Spanish, English and German. Hope this will help, there are
locale infrastructure being worked out right now.
I think this mailing list is also a bit restricted (not many tools like a
We shouldn't lose sight of the fact that we will gain more users if we ca
help them without causing them too much concern. If we can create a "
email@example.com" mailist, then it would sit comfortably and familia
with them. Or even better if called "firstname.lastname@example.org" or
something else that is specifically there for obvious user technical help
have been on the email@example.com forever and the people who make use
of it are quite a transient group. The majority of them are people just
looking for immediate technical help that they need on a document or
Is there anything that we could do for them? I believe that we have peopl
here now who are/were regulars on that particular mailist. We could help
them out with their problems. Maybe there is something here already for
The LibO user mailist would have to be well advertised and very visible o
the main LibreOffice site to be useful. Most of these users have little
experience on using the suite and just want a quick spot to ask for help.
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