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Re: [board-discuss] Personal Edition label and define is wrong.


On Thu, Jul 16, 2020 at 10:53:54AM +0200, Thorsten Behrens wrote:
What would be missing - as a value-proposition, or via TDF marketing -
to make it compelling for enterprises not to deploy LibreOffice
without support?

I think TDF marketing should provide guidance on how running a successful major
LibreOffice deployment without external support is set up, and what benefits this yields.

This could be something along the lines of the following bulletpoints:

To be successful:

* You need approximately 1 experienced C++ developer per 2000 seats.
* You need at least one certified core developer to onboard the others into the
  upstream project.
* You need approximately one QA person per five developers.
* Depending on circumstances, you might need ressources to support with
  documentation, translation and training.

The benefits are -- if you have the experience and resources of leading such a
team -- that you have a local team that will learn about your specific
requirements, can solve the issues and even might spot and fix them before they
impact your workforce.

I would assume Munich (just before it was killed politically) is the most
successful example of that and starting from scratch, it took them
approximately a decade to get there. So anyone considering a major deployment
of LibreOffice should wonder:

* Does the experience of running such software development teams exist inhouse?
* Does the entity have a decade to get the deployment and support team to run

If not, however, that is not the end of the story: In those cases there are
ecosystem companies that are able to significantly help speeding up the
bootstrap, so you dont have to wait ten years to get your return on investment.



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