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Re: [board-discuss] Personal Edition label and define is wrong.


Hi,

On Thu, Jul 16, 2020 at 10:53:54AM +0200, Thorsten Behrens wrote:
What would be missing - as a value-proposition, or via TDF marketing -
to make it compelling for enterprises not to deploy LibreOffice
without support?

I think TDF marketing should provide guidance on how running a successful major
LibreOffice deployment without external support is set up, and what benefits this yields.

This could be something along the lines of the following bulletpoints:

To be successful:

* You need approximately 1 experienced C++ developer per 2000 seats.
* You need at least one certified core developer to onboard the others into the
  upstream project.
* You need approximately one QA person per five developers.
* Depending on circumstances, you might need ressources to support with
  documentation, translation and training.

The benefits are -- if you have the experience and resources of leading such a
team -- that you have a local team that will learn about your specific
requirements, can solve the issues and even might spot and fix them before they
impact your workforce.

I would assume Munich (just before it was killed politically) is the most
successful example of that and starting from scratch, it took them
approximately a decade to get there. So anyone considering a major deployment
of LibreOffice should wonder:

* Does the experience of running such software development teams exist inhouse?
* Does the entity have a decade to get the deployment and support team to run
  smoothly?

If not, however, that is not the end of the story: In those cases there are
ecosystem companies that are able to significantly help speeding up the
bootstrap, so you dont have to wait ten years to get your return on investment.

Best,

Bjoern

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