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Re: [board-discuss] New Version of Strategic Marcom Plan

All of my comments are as a user/donor, so take from them with the importance you see fit.

I believe TBD is To Be Determined.
I don't know what the acronym USP means.

I like "LibreOffice Technology" a lot more than "LibreOffice Engine".

I still don't like slide 46: "...focused on needs of individual users" - Why can't it say only "you 
are using the volunteer supported version of LibreOffice" - or "you are using the volunteer 
supported version of LibreOffice, this version does for enterprise/professional support services 
please see [URL to Enterprise page]"

Currently it implies a focus on the needs of individual users and suggests that there is a 
difference in the versions of the software. This is misleading in my opinion. The LibreOffice 
Community/Vanilla/Plain version is the same software without professional technical support and 
other Enterprise service enhancements.

If an enterprise wants to provide paid individual support for users in the future, this hurts the 
ability for the enterprise ecosystem to offer this service if there is a free version that is 
"focused on the individual".

Just because paid individual support doesn't work for existing ecosystem partners business models 
doesn't mean that another LibreOffice Ecosystem vendor won't offer individual service in the 
future. TheGood.Cloud offers individuals paid Collabora Online support for an extra 1.5 euro a 
month. Maybe that revenue model will take off.

Slides 49 & 50:
I think the board will have to vote on this. Italo's perspective is the opposite of some of the 
other engaged users on this issue. Based on the slides, he sees Personal as implying no 
restrictions, while Community does. Others, see it from the perspective that Community implies no 
restrictions, while Personal does. Aside from doing a randomized market research survey of 1,000 
respondents there will be no empirically researched right answer.

I would still prefer a third, plain term instead of Community or Personal. Maybe some market 
research spending is needed to survey people on a few names and to find one that most people agree 

Slide 55:
.business is and improvement to .biz (at least in North America), but why not for 
the commercial version, and for the Community, etc. version?

I will join the linkedin group when it's created and share posts. Great idea!

62: Strongly suggest not adding a Start Screen to LibreOffice online for UX reasons. There's no 
need to create a barrier to accessing documents online when none of the other providers have this 

Personally if it doesn't support the ecosystem partners, who gain most of their revenue from it, 
and it strays from the TDF's goals, focusing on making LibreOffice Online easier to set up should 
be a low priority activity. This is definitely one area where the "Taker" mentality is strong. I've 
asked multiple NextCloud hosts if they pay for Collabora Online and they all reply they just use 
the CODE version.

As a user, what I'd like to see is the TDF to provide an easy avenue for users to access 
LibreOffice online. That might include recommending Nextcloud hosts, or future SaaS vendors of the 
LibreOffice Online software. I still think the community could generate sustainable revenue from 
individual users that would be willing to pay for LibreOffice as a service. This option does not 
exist in the ecosystem currently.

65: Very good idea. It will make it easier for users to search for LibreOffice in the app stores.


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