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Re: [steering-discuss] Quo Vadis TDF Development - paid support based model ?


Hi Alex,

On Tue, 2011-05-17 at 19:21 +0200, Alexander Thurgood wrote:
"enterprise stability" can/will only be expected in the LibreOffice
product if companies / administrations / large user bases buy support
contracts ?

        So - it is fairly clear that TDF will not be providing enterprise
support itself - and it is clear that others are/will-be. If you are a
large enterprise or government, I would view it as a madness not to have
a support relationship with someone. That is, unless ( through the merit
generated by your good works, and other contributions :-) you can
persuade various developers to care about and fix your bugs on whatever
deployed version of LibreOffice you happen to be using, and are happy
you can wangle that sort of thing in some timely fashion each time there
is an issue.

        Of course, lots of people disagree with me. They tend also to rave
about the joys of running production servers using the latest bleeding
edge, volunteer created, compile-from-source kernel + apache ( for a web
example ;-) so ... it is clear that one-size does not fit all here. But
I personally would question the sanity of that ;-)

        Also - the idea of corporate entities that can pay - simply avoiding
supporting development financially, and instead trying to arm-twist
volunteers and others into fixing their bugs is not that flattering: I'm
sure neither of us would want to encourage that.

        ATB,

                Michael.

-- 
 michael.meeks@novell.com  <><, Pseudo Engineer, itinerant idiot


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